Refund Policy
Last updated: June 2026
1. 7-Day Money-Back Guarantee
We stand behind our educational products. If you purchase the SynaptiQ Lifetime Premium plan and are not completely satisfied, you are eligible for a full refund within 7 days of your original purchase date.
2. Eligibility for Refund
To be eligible for a refund, you must submit a request to our support team within the 7-day window. Refunds requested after 7 days will not be processed. This policy applies strictly to the initial purchase of the Lifetime Premium plan.
3. Refund Processing
Once your refund request is received and approved, we will initiate a refund to your original method of payment (via Stripe). You will receive the credit within a certain amount of days, depending on your card issuer's policies (typically 5-10 business days).
4. How to Request a Refund
To request a refund, please reach out to us via our Contact page or email us directly at support@synaptiq.in with your registered email address and receipt number.